Privacy Policy


Last Update : 29 Jan 2021

At iPint - a business of Bitfia Labs Pte Ltd., we value your privacy and strive to protect your personal data. iPint will only collect and use your personal data in accordance with this Privacy policy and our Terms of service.

We determine the means and purposes of processing data in relation to Virtual currency transactions. If you have any questions about your iPint Account, your personal information or this privacy policy, please direct your questions to compliance@ipint.io

Reference in this policy to "iPint", "we", "us", "our" or any similar term is to Bitfia Labs Pte. Ltd., who is the data controller.


This Privacy policy explains:

A. What personal data is collected

Personal data is data that can be used to identify you directly or indirectly. Our privacy policy covers all personal data that you voluntarily submit to us and that we obtain from our partners. This privacy policy does not apply to anonymized data as the same cannot be used to identify you.

We collect the following types of information:

B. How we collect personal data

When we open and operate an account for you, provide you with our products and services, or communicate with you, we may collect your personal data. We do this in various ways, including:

C. Collection and Use of Information Collected Automatically

We receive and store certain types of information automatically, such as whenever you interact with the Sites or use the Services. This information does not necessarily reveal your identity directly but may include information about the specific device you are using, such as the hardware model, device ID, operating system version, web-browser software (such as Firefox, Safari, or Internet Explorer) and your Internet Protocol (IP) address/MAC address/device identifier.

For example, we automatically receive and record information on our server logs from your browser, including how you came to and used the Services; your IP address; device type and unique device identification numbers, device event information (such as crashes, system activity and hardware settings, browser type, browser language, the date and time of your request and referral URL), broad geographic location (e.g. country or city-level location) and other technical data collected through cookies, pixel tags and other similar technologies that uniquely identify your browser. We may also collect information about how your device has interacted with our website, including pages accessed and links clicked. We may use identifiers to recognize you when you arrive at the Site via an external link, such as a link appearing on a third party site.

D. How we use cookies

Like many other websites, iPint stores cookies on your computer or mobile device when you visit our website. We do this to make our website work properly, to distinguish between users, to help us provide you with a good experience, and to allow us to improve the site and services we offer.

i. What are cookies?

A cookie is a small text file that is stored on your computer or mobile device when you visit a website. Cookies make it possible for the website to recognise you and to remember your site activities and preferences over a period of time. Cookies also make revisits to a website easier.

We collect personal data through the use of cookies. Cookies (and other similar technologies) help us give you the best experience of using our site.

Enabling cookies is not strictly necessary for our website to work but it will provide you with a better browsing experience. You can delete or block our cookies. However, some site features may not work as intended, if you block or delete cookies.

We use cookies to collect data that helps us to:

The information we collect through cookies are not used to identify you directly, and the pattern data is fully under our control. Furthermore, our cookies are not used for any purpose other than those described here.

We use both session and persistent cookies. Session cookies are deleted when you close down your browser, while persistent cookies remain on your device until they expire or you delete them. Persistent cookies allow us to remember things about you when you visit our website again.

E. Third-party cookies

We may use authorized third-party providers to help us with various aspects of our business, such as website operations, services, applications, advertising, support tools and to serve you relevant content.

These service providers may place cookies on your device (third-party cookies) or make use of similar tracking technologies such as web beacons. No personally identifiable information is stored in third-party cookies. The information reported to us is aggregated and anonymous. We use this information to understand, for example, the effectiveness of our advertising and marketing. Web beacons are small graphic images (also known as "pixel tags" or "clear GIFs") which may be used to collect and store information about visits to our website (such as which pages you viewed and how long you spent on the website) and communication efficiency (such as the email delivery and open rates). Where necessary, the information gathered by web beacons may be tied to your personal data strictly for the purposes set out herein.

F. Declining cookies

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Certain aspects and features of our services are only available through the use of cookies. By signing up for an account with iPint, or continuing to use our website, you agree to our use of cookies as set out in this policy. You may decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of iPint's services. For information on how to delete or reject cookies, you can consult the "help" function within your browser, or visit www.allaboutcookies.org, where you will also find more information data about cookies generally.

G. How we use your personal data

We collect personal data to provide you with our services. When we require certain personal information from users it is because it is necessary for the specified purposes. Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. In general, we use personal data to create, develop, operate, deliver, and improve our services, content and advertising, and for loss prevention and anti-fraud purposes. We may use this information for one or more of the following purposes:

Where necessary to protect our legal rights and interest, or the interests of others, we also use personal data in relation to legal claims, compliance, audit, risk management and regulatory functions. We may also use personal data in connection with the acquisition, merger or sale of a business.

We will not use your personal data for any other purposes than those described in this policy, without informing you. You may opt out of having your personal data shared with third parties. If you choose to so limit the use of your personal data, certain features or iPint's services may not be available to you.

H. How we share personal data

We take care to allow your personal data to be accessed only by those persons at iPint who really need to - and only when it is necessary - in order for them to perform their tasks and duties. Furthermore, we only share your data with third parties who have a legitimate purpose for accessing it and with the appropriate legal basis.iPint will never sell or rent out your personal information.

We share personal data with:

By agreeing to the terms of service on iPint, you give also consent to the transfer of your personal data to the third parties mentioned above. Each third party provider may also have their own terms and privacy policies in place to process personal data. To view these policies, please contact the relevant third party provider.

I. Security of your personal data

We understand how important your privacy is, which is why iPint maintains (and requires its service providers to maintain) appropriate physical, technical and administrative safeguards to protect the security and confidentiality of the personal information you entrust to us.

iPint places great importance on ensuring the security of your personal data. We regularly review and implement up-to-date technical and organizational security measures when processing your personal data. Employees of iPint are trained to handle personal data securely and with the utmost respect, failing which they may be subject to disciplinary action.

J. Global Company

The personal data we collect may be transferred to, stored and processed outside of the jurisdiction in which you reside, and the laws of those countries may differ from the laws applicable in your own country. For example, data collected in the European Economic Area (EEA) may be transferred to, stored and processed at a destination(s) outside of the EEA. Any processing of such data will be undertaken by our staff, or the staff of our third-party service providers, whose roles will include verifying your identity, processing payment details, and providing customer support.

By accepting this Privacy policy, and then submitting your personal data, you agree to the transfer, storing or processing of it outside of your jurisdiction.

K. Additional matters relating to personal data

i. Retention of personal data

iPint will retain your personal data, in compliance with this Privacy policy and the Terms of service, for the duration of your relationship with us, and afterwards for such period as may be necessary for our legitimate business purposes (including compliance with our legal obligations, preventing fraud, resolving disputes and enforcing agreements), to protect the interests of iPint and its customers, and as required by law.

ii. Incomplete personal data

Where indicated (for example in application forms or account opening forms), it is obligatory to provide your personal data to us to enable us to process your application for our products or services. Should you decline to provide such personal data, we may not be able to process your application/request or provide you with our products or services.

iii. Your right to access, update, or remove your personal data

Most of the data iPint collects, and the ways in which we use it, are necessary for us to provide and improve the services we provide to you, or to comply with our obligations. In certain situations, we give you the ability to choose how we use your data.

Depending on the country in which you live, you may have certain rights under data protection law, including the right to object to the processing of your personal data or to request that we:

Please write to compliance@ipint.io if you would like to exercise any of the above rights. These rights are limited in some situations, such as where we are legally required to process your data, and may limit your ability to use our products and services.

iv. Data breaches

We will notify you and the relevant supervisory authority as soon as we become aware of any data breach that is likely to result in a risk to your rights and freedoms.

v. Revisions to this Privacy policy

We may amend this Privacy policy from time to time. You should visit the website regularly to check when this Privacy policy was last updated and to review the current policy. We will do our best to notify you of any substantive amendments to the Privacy policy and any such notice will be posted on our website, or sent by email to the address associated with your iPint Account.

vi. Encryption of Data Traffic

iPint is committed to handling your Customer Information with the highest standards of information security. When your information is transferred over the internet, SSL encryption is used to ensure your sensitive data is not accessible to anyone on the internet. The data that is communicated back and forth between iPint and your computer is encrypted with a 256-bit SSL certificate. This means no one can intercept the data stream between iPint and your device.

vii. Contact and Newsletters

If you have given your consent, iPint may contact you via the address, e-mail and / or phone number you provide on your account for marketing, surveys, news and/or similar initiatives.

viii.Governing Laws

Information collected through iPint will be treated in accordance with current Singapore Data Protection Law.

ix. Contacting iPint in relation to personal data

Should you have any query in relation to this Privacy policy or how we handle your personal data, please contact us by writing to help@ipint.io